Job Description
Join our award-winning hospitality team! Grand Hospitality Group is urgently hiring passionate Hotel Staff for our premier locations in Tampa, FL and New York, NY. We offer competitive compensation, comprehensive benefits, and career growth opportunities in a dynamic environment. If you thrive in fast-paced settings and deliver exceptional guest experiences, apply today!
Responsibilities
- Deliver exceptional guest service across all touchpoints including check-in, check-out, and concierge services
- Manage daily room operations including inventory control and maintenance coordination
- Resolve guest inquiries and complaints promptly with professionalism and empathy
- Collaborate with housekeeping, security, and F&B teams for seamless operations
- Adhere to brand standards and safety protocols at all times
- Train and mentor new staff members on service excellence
Qualifications
- Minimum 1 year hotel or luxury hospitality experience required
- Excellent communication and conflict resolution skills
- Flexible availability including nights, weekends, and holidays
- Valid driver's license and clean driving record
- Proficient in hotel management software (Opera, etc.)
- Ability to lift 25 lbs and stand for extended periods
- Strong attention to detail and multitasking abilities