Job Description
Join the Premier Hospitality Team in Los Angeles!
Are you a people person looking to start a rewarding career in the heart of the entertainment capital? Grand Horizon Hotels is currently seeking dedicated and energetic individuals to join our front-line team. We offer a fantastic work environment, comprehensive training, and the opportunity to grow within the industry.
Whether you are looking for your first job or a career change, our management team is committed to helping you succeed. Don't let a lack of experience hold you back—we provide all the training you need to excel.
Why Join Us?
- Competitive hourly pay with performance bonuses.
- Free meal provided during shifts.
- Health, dental, and vision insurance for full-time employees.
- Generous employee discount on hotel stays and dining.
- Clear pathways for internal promotion and career advancement.
How to Apply: Submit your resume today to take the first step towards a vibrant new career!
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Answer phone calls and emails professionally, directing inquiries to the appropriate department.
- Assist with check-in and check-out procedures, ensuring accuracy and efficiency.
- Maintain the cleanliness and organization of the front desk, lobby, and common areas.
- Handle guest requests and complaints with patience and a solutions-oriented mindset.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
- Process payments and handle cash transactions accurately.
Qualifications
- No prior experience required—we value attitude and enthusiasm over history!
- High school diploma or equivalent (GED) preferred.
- Strong customer service skills and a friendly, approachable demeanor.
- Excellent communication skills, both verbal and written.
- Ability to stand for extended periods and lift up to 25 lbs.
- Proficiency with basic computer systems and POS software is a plus but not mandatory.
- Must be available to work flexible shifts, including weekends and holidays.