Job Description
Join our award-winning downtown Minneapolis hotel for dynamic weekend shifts in the heart of the city! At Grand Plaza Hotel, we offer competitive pay, flexible scheduling, and growth opportunities for passionate hospitality professionals. Enjoy complimentary meals, employee discounts, and a vibrant team environment while serving guests in one of Minnesota's premier destinations. Perfect for students, parents, or those seeking weekend-only work with no overnight shifts required.
Responsibilities
- Deliver exceptional guest service across front desk, housekeeping, and food & beverage departments
- Manage check-in/check-out processes efficiently using Opera PMS
- Prepare and maintain pristine guest rooms meeting brand standards
- Assist with event setup and guest inquiries during weekend functions
- Collaborate with cross-functional teams to ensure seamless operations
- Resolve guest concerns promptly with professionalism and empathy
- Adhere to safety protocols and maintain cleanliness standards
Qualifications
- Minimum 1 year hospitality or customer service experience
- Flexible availability for Saturday/Sunday shifts (6am-2pm or 2pm-10pm)
- Strong communication skills and problem-solving abilities
- Ability to stand/walk for extended periods and lift up to 30 lbs
- Basic computer proficiency and multitasking skills
- Valid Minnesota driver's license (if driving required)
- Food Handler's Certificate (preferred for F&B roles)
- Positive attitude and commitment to teamwork