Job Description
Join our award-winning team at Grand Hotel Detroit and deliver exceptional guest experiences during weekend shifts! We're seeking passionate hospitality professionals to ensure seamless operations and create memorable stays for our diverse clientele. Enjoy competitive pay, flexible scheduling, and a vibrant downtown location. Perfect for students, career changers, or those seeking weekend work-life balance. Apply now to become part of Detroit's premier hospitality destination!
Responsibilities
- Provide exceptional guest service during check-in/check-out processes
- Manage room assignments and coordinate housekeeping requests
- Handle guest inquiries and resolve issues promptly
- Monitor security protocols and maintain lobby standards
- Process payments and manage POS systems accurately
- Collaborate with cross-departmental teams for seamless operations
- Conduct nightly audits and report maintenance needs
Qualifications
- Minimum 1 year hotel/hospitality experience preferred
- Strong customer service orientation and communication skills
- Ability to work weekends and holidays reliably
- Basic proficiency with reservation systems and POS software
- Valid Michigan driver's license and reliable transportation
- Ability to stand for extended periods and lift 25 lbs
- Flexibility to work varying shifts including weekends
- Positive attitude and teamwork mindset