Job Description
Join our award-winning team at the Grand Plaza Hotel! We're seeking passionate hotel professionals to deliver exceptional guest experiences in the heart of Charlotte. Enjoy weekly pay, competitive benefits, and a vibrant work culture. No experience? No problem—we provide comprehensive training to launch your hospitality career!
Responsibilities
- Deliver outstanding guest service at check-in/check-out
- Manage reservations and room assignments
- Handle guest inquiries and resolve complaints
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Uphold cleanliness and safety standards
- Assist with event setup and guest activities
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work flexible shifts/weekends
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Team player with attention to detail
- Willingness to learn hotel operations