Job Description
Join our award-winning team at Grand Plaza Hotel and enjoy the stability of weekly pay in Boston's thriving hospitality scene! We're seeking passionate individuals to deliver exceptional guest experiences while building rewarding careers with competitive benefits and advancement opportunities. Work in a dynamic environment where your contributions are recognized weekly, ensuring financial peace of mind.
Responsibilities
- Deliver outstanding customer service to hotel guests in all public areas
- Manage check-in/check-out procedures efficiently using hotel systems
- Coordinate with housekeeping, maintenance, and food service teams
- Handle guest inquiries and resolve issues promptly
- Maintain cleanliness and safety standards in public spaces
- Process payments and manage cash handling procedures
- Support event operations and group check-ins as needed
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy and POS system knowledge
- Valid Massachusetts driver's license (if required for errands)
- Ability to lift 25 lbs and stand for extended periods
- Positive attitude and team-oriented mindset
- Ability to pass background check and drug screening