Job Description
Join our award-winning team at Grand Bay Hotel Oakland, where we celebrate exceptional hospitality and employee satisfaction. We're seeking dedicated professionals to deliver unforgettable guest experiences with weekly pay and competitive benefits. Enjoy the vibrant Oakland culture while building a rewarding career in our luxury downtown property. Immediate openings available!
Responsibilities
- Deliver exceptional guest service across all hotel operations
- Manage check-in/check-out processes with efficiency and accuracy
- Handle guest inquiries and resolve complaints promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and manage cash handling procedures
- Maintain cleanliness and organization of public areas
- Assist with event setup and guest functions
- Adhere to all safety and health protocols
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy and POS system knowledge
- Valid California driver's license (if required for role)
- Ability to stand/walk for extended periods
- Attention to detail and problem-solving aptitude
- Team player with positive attitude