Job Description
Join our award-winning team and enjoy the stability of weekly pay! Grand Hospitality Group is seeking passionate Hotel Staff to deliver exceptional guest experiences at our Philadelphia location. With competitive wages, flexible schedules, and growth opportunities, this is your chance to thrive in the heart of the hospitality industry. Weekly pay available immediately upon hire!
Responsibilities
- Deliver outstanding customer service during check-in/check-out processes
- Manage reservations and room assignments efficiently
- Address guest inquiries and resolve issues promptly
- Maintain pristine lobby, public areas, and back-of-house cleanliness
- Coordinate with housekeeping and maintenance teams
- Process payments and manage cash handling procedures
- Uphold brand standards and safety protocols
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy and reservation system knowledge
- Attention to detail and problem-solving abilities
- Valid PA Food Handler's Certificate (or willingness to obtain)
- Ability to stand for extended periods and lift 25+ lbs