Job Description
Join our award-winning downtown Milwaukee hotel and become part of a dynamic hospitality team! We're seeking passionate professionals to deliver exceptional guest experiences with the flexibility of weekly pay. Enjoy competitive benefits, career growth opportunities, and a vibrant work environment in the heart of Wisconsin's premier destination.
As a key member of our staff, you'll contribute to our reputation for excellence while building valuable skills in the hospitality industry. We offer paid training, flexible scheduling, and a supportive culture that recognizes and rewards dedication.
Responsibilities
- Deliver exceptional customer service to hotel guests across all touchpoints
- Manage front desk operations including check-in/check-out and reservations
- Maintain cleanliness and presentation of guest rooms and common areas
- Coordinate with housekeeping, maintenance, and F&B departments
- Handle guest inquiries and resolve issues promptly
- Process payments and manage cash handling procedures
- Participate in daily briefings and team meetings
Qualifications
- Previous hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer proficiency with reservation systems
- Valid driver's license and reliable transportation
- Ability to stand/walk for extended periods
- Attention to detail and problem-solving abilities
- Ability to work in a fast-paced environment