Job Description
Join the vibrant heart of NYC hospitality at Grand Manhattan Hotel! We're seeking passionate individuals to kickstart their careers in our luxurious downtown property. No prior experience required – we provide comprehensive training to transform your enthusiasm into professional excellence. Enjoy competitive pay, flexible scheduling, and growth opportunities in one of the world's most exciting cities. Your journey in hospitality starts here!
Responsibilities
- Deliver exceptional guest experiences through personalized service and attentive support
- Maintain pristine hotel environments including lobby areas, public spaces, and back-of-house zones
- Assist with check-in/check-out processes using our property management system
- Collaborate with cross-departmental teams to ensure seamless operations
- Respond promptly to guest inquiries and resolve service issues
- Adhere to strict hygiene and safety protocols
- Participate in ongoing training to develop hospitality skills
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Outstanding communication and interpersonal skills
- Positive attitude with genuine passion for service excellence
- Ability to work in a fast-paced environment with multitasking aptitude
- Basic computer literacy for reservation systems
- Reliable transportation and punctuality
- Team-oriented mindset with collaborative spirit
- Authorization to work in the United States