Job Description
Join our award-winning downtown Raleigh hotel and kickstart your hospitality career! We're seeking friendly, energetic Weekend Associates to deliver exceptional guest experiences. No prior experience required – we provide comprehensive training and growth opportunities. Enjoy competitive pay, free parking, and a dynamic team environment. Perfect for students, career changers, or those seeking weekend flexibility. Apply today and start your journey in luxury hospitality!
Responsibilities
- Provide exceptional front desk service including check-ins, check-outs, and guest inquiries
- Manage room reservations and billing inquiries with precision
- Assist with housekeeping coordination and guest request fulfillment
- Operate hotel management systems and POS terminals
- Uphold brand standards for cleanliness and safety protocols
- Collaborate with cross-departmental teams for seamless operations
- Resolve guest concerns promptly and professionally
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency and willingness to learn systems
- Flexible weekend availability (Saturday/Sunday shifts)
- Positive attitude with customer service focus
- Ability to stand/walk for extended periods
- Valid North Carolina driver's license preferred
- Attention to detail and problem-solving abilities