Job Description
The Ritz-Carlton Charlotte is looking for passionate and detail-oriented individuals to join our award-winning housekeeping team. We are dedicated to creating exceptional experiences for our guests, and we are seeking someone who takes pride in maintaining pristine environments.
As part of our team, you will have the opportunity to work in a luxury setting where your work directly impacts guest satisfaction. We offer comprehensive training, competitive benefits, and a supportive work culture.
Responsibilities
- Thoroughly clean and sanitize guest rooms, bathrooms, and public areas according to strict quality standards.
- Make beds, change linens, and ensure all amenities are stocked and properly arranged.
- Respond promptly to guest requests and inquiries regarding room services or amenities.
- Report maintenance issues, such as broken fixtures or stains, to the engineering department immediately.
- Maintain a safe and hazard-free environment by following all safety and chemical handling protocols.
- Manage inventory of cleaning supplies and report shortages as needed.
- Uphold the company's core values of hospitality and integrity in every interaction.
Qualifications
- Previous housekeeping or custodial experience is preferred; however, we are willing to train the right candidate.
- Ability to stand, walk, and bend for extended periods (up to 8-10 hours) throughout the shift.
- Strong attention to detail with a commitment to high standards of cleanliness.
- Excellent time management skills and the ability to work independently.
- Must be able to lift up to 25 lbs regularly and perform physical tasks.
- Professional grooming standards and a positive, customer-centric attitude.