Job Description
Join Boston's most prestigious luxury hotel as a Housekeeping Supervisor. We're seeking a meticulous hospitality professional to lead our housekeeping team in delivering five-star guest experiences. Enjoy competitive compensation, premium benefits, and a vibrant downtown Boston work environment. Be part of a team that transforms ordinary stays into extraordinary memories.
Responsibilities
- Oversee daily housekeeping operations for 50+ guest rooms and common areas
- Train and mentor 8-10 housekeeping staff on service standards
- Conduct quality assurance inspections to exceed brand expectations
- Manage inventory control for linens, supplies, and amenities
- Coordinate deep cleaning projects and maintenance requests
- Implement sustainable cleaning practices and eco-friendly protocols
- Resolve guest concerns with discretion and professionalism
Qualifications
- 3+ years luxury hotel housekeeping experience required
- Supervisory or leadership certification preferred
- Knowledge of OSHA safety standards and EPA-approved cleaners
- Ability to stand/walk 8+ hours and lift 50 lbs
- Exceptional attention to detail and organizational skills
- Fluent English; Spanish proficiency a plus
- Flexible availability including weekends/holidays
- Valid Massachusetts driver's license (if needed for supply runs)