Job Description
Join our award-winning team at Grand Bay Hotel Oakland and kickstart your hospitality career immediately! We're seeking passionate individuals to deliver exceptional guest experiences in our vibrant downtown location. As a premier destination for business and leisure travelers, we offer competitive compensation, comprehensive benefits, and a supportive work environment. No experience required – we provide full training! Start your journey with us today and become part of Oakland's premier hospitality team.
Responsibilities
- Deliver warm, professional check-in/check-out experiences for all guests
- Manage reservations and room assignments using Opera property management system
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Upsell hotel amenities and special packages
- Maintain a clean, organized front desk area
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy and POS system aptitude
- Positive attitude and guest-focused mindset
- Ability to stand for extended periods
- Valid California driver's license (preferred)