Job Description
Join our award-winning team at Grand Seattle Hotel and launch your hospitality career today! We're seeking passionate individuals to fill immediate front desk positions in the heart of downtown Seattle. Enjoy competitive pay, comprehensive benefits, and a vibrant work environment surrounded by iconic landmarks. Perfect for career changers and hospitality enthusiasts ready to make an impact.
Responsibilities
- Check in/out guests efficiently with warm, personalized service
- Manage reservations and optimize room allocations
- Resolve guest inquiries with professionalism and empathy
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Proficiency with hotel management software (e.g., Opera)
- Valid Washington State Food Handler's Card (or willingness to obtain)
- Positive attitude and problem-solving mindset