Job Description
Join our award-winning Memphis Grand Hotel team immediately! We're seeking energetic professionals to deliver exceptional guest experiences in the heart of downtown. Enjoy competitive pay, flexible scheduling, and career growth opportunities in one of Memphis' premier hospitality destinations. No experience necessary—full training provided!
Responsibilities
- Check in/out guests efficiently using hotel management software
- Handle guest inquiries and resolve complaints promptly
- Process payments and manage billing transactions
- Coordinate housekeeping and maintenance requests
- Market hotel amenities and local attractions
- Maintain accurate guest records and reservation data
- Collaborate with security team for guest safety protocols
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency (MS Office, reservation systems)
- Strong communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Valid Tennessee driver's license preferred
- Previous hospitality experience a plus
- Ability to lift 25 lbs and stand for extended periods
- Pass background check and drug screening