Job Description
Join our award-winning team at Grand Plaza Hotel and launch your hospitality career today! We're seeking passionate individuals to fill immediate shift supervisor positions across our Minneapolis location. Enjoy competitive pay, comprehensive benefits, and growth opportunities in a dynamic environment where your dedication is recognized and rewarded. Apply now and start your journey with us!
Responsibilities
- Oversee daily shift operations ensuring seamless guest experiences
- Manage staff scheduling, training, and performance evaluations
- Resolve guest inquiries and escalate complex issues promptly
- Monitor inventory, safety protocols, and operational standards
- Collaborate with departments to maintain service excellence
- Handle cash management and POS system operations
- Conduct pre-shift briefings and post-shift reporting
Qualifications
- 2+ years hotel or hospitality experience required
- Proven leadership and team management skills
- Strong problem-solving and conflict resolution abilities
- Flexible availability including nights, weekends, and holidays
- Proficiency with hotel management software
- Excellent communication and customer service skills
- Ability to work efficiently under pressure