Job Description
Join our award-winning team at Grand Plaza Hotel in San Jose! We're seeking energetic individuals to fill immediate shift-based positions in our vibrant hospitality environment. Enjoy competitive pay, flexible scheduling, and opportunities for career growth in California's tech capital. Perfect for night owls and early risers alike!
Responsibilities
- Provide exceptional guest service during assigned shifts (morning, evening, or night)
- Manage check-in/check-out processes efficiently
- Handle guest inquiries and resolve service issues promptly
- Maintain cleanliness and safety standards in public areas
- Collaborate with cross-functional teams during peak hours
- Operate reservation systems and payment processing tools
- Complete shift reports and handover documentation
Qualifications
- Minimum 1 year hospitality or customer service experience
- Availability to work flexible shifts including nights/weekends
- Strong communication and problem-solving skills
- Basic computer proficiency with POS systems
- Ability to stand/walk for extended periods
- Valid California driver's license (if applicable to role)
- High school diploma or equivalent required
- Positive attitude and teamwork mindset