Job Description
Join our award-winning team at Grand Plaza Hotel in vibrant Fort Worth! We're seeking dynamic individuals to fill immediate hotel staff positions for our busy season. Enjoy competitive pay, flexible scheduling, and a supportive work environment in the heart of Texas' cultural hub. Perfect for career-driven hospitality professionals ready to make an impact.
Responsibilities
- Deliver exceptional guest experiences through attentive service and problem-solving
- Maintain pristine guest rooms and common areas following brand standards
- Process reservations, check-ins/check-outs efficiently using hotel software
- Collaborate with cross-functional teams to ensure seamless operations
- Uphold strict hygiene and safety protocols throughout all areas
- Resolve guest inquiries and concerns with professionalism and empathy
Qualifications
- Minimum 6 months hospitality or customer service experience
- Ability to work flexible shifts including weekends and holidays
- Strong attention to detail and organizational skills
- Basic computer proficiency for reservation systems
- Valid Texas Food Handler's Certificate (or willingness to obtain)
- Positive attitude and teamwork-oriented mindset