Job Description
Join our award-winning team at Grand Hospitality Group in the heart of Fort Worth! We're urgently seeking passionate Hotel Staff to deliver exceptional guest experiences in our luxury downtown property. Perfect for career changers and hospitality professionals seeking immediate opportunities. Enjoy competitive pay, flexible scheduling, and rapid advancement potential.
Why Work With Us?
- On-the-job training and certification programs
- Employee discounts at sister properties nationwide
- Health benefits for full-time positions
- Referral bonuses for successful hires
Responsibilities
- Manage guest check-in/check-out procedures with efficiency
- Handle guest inquiries and resolve service issues promptly
- Coordinate housekeeping and maintenance requests
- Maintain cleanliness and organization of public areas
- Process payments and manage reservation systems
- Uphold brand standards in all guest interactions
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible hours including nights/weekends
- Basic computer proficiency with reservation systems
- Valid Texas driver's license (if transportation needed)
- High school diploma or equivalent required