Job Description
Join our award-winning luxury hotel in downtown Atlanta and become part of an exceptional hospitality team! We're seeking passionate individuals to deliver world-class guest experiences in a fast-paced environment. Immediate positions available for motivated professionals ready to make an impact. Enjoy competitive pay, flexible scheduling, and career advancement opportunities in Atlanta's vibrant hospitality scene.
Responsibilities
- Manage guest check-in/check-out processes with precision and efficiency
- Handle reservation inquiries and room assignments using Opera PMS
- Resolve guest concerns promptly to ensure satisfaction
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and special packages
- Maintain a clean and organized front desk area
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Basic proficiency in reservation systems
- Professional appearance and positive attitude
- Flexibility to work evenings, weekends, and holidays
- Valid Georgia driver's license (if required for errands)
- High school diploma or equivalent