Job Description
Join our award-winning team at Grand Plaza Hotel & Suites! We're seeking passionate hospitality professionals to fill multiple immediate full-time positions with flexible shift schedules. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in downtown Indianapolis. Perfect for career changers and experienced hospitality professionals alike.
Responsibilities
- Deliver exceptional guest service through personalized interactions and problem resolution
- Perform efficient check-in/check-out procedures while maintaining accuracy
- Manage room inventory and coordinate housekeeping operations
- Handle guest inquiries via phone, email, and in-person with professionalism
- Maintain cleanliness and safety standards in all public areas
- Collaborate with cross-functional teams during peak hours and events
- Process payments and manage cash drawer operations
Qualifications
- High school diploma or equivalent required
- Previous hotel or hospitality experience preferred
- Flexible availability including nights, weekends, and holidays
- Strong communication and conflict resolution skills
- Basic computer proficiency with reservation systems
- Ability to stand for extended periods and lift 25 lbs
- Valid driver's license (if driving shuttle service)
- Food Handler's Certificate (if assigned food service roles)