Job Description
Welcome to The Grand Detroit Hotel, where we define luxury and hospitality in the heart of the Motor City. We are currently seeking passionate and dedicated individuals to join our team for immediate hire opportunities. If you thrive in a dynamic environment and enjoy creating unforgettable guest experiences, we want to meet you.
We offer a competitive salary, comprehensive benefits, and a supportive work culture. Our team is the backbone of our success, and we are looking for individuals who share our commitment to excellence.
Responsibilities
- Front Desk Operations: Greet guests warmly, manage check-ins and check-outs, and handle reservations with efficiency and a smile.
- Guest Relations: Address guest inquiries, resolve complaints, and ensure a seamless stay for every visitor.
- Maintenance & Housekeeping Support: Assist in maintaining the cleanliness and aesthetic appeal of guest rooms and public areas.
- Administrative Tasks: Process payments accurately, maintain accurate logs, and manage correspondence.
- Event Support: Assist in set-up and breakdown for hotel events and conferences as required.
- Team Collaboration: Work closely with kitchen and service staff to ensure high standards of service are met.
Qualifications
- High school diploma or equivalent required.
- Previous experience in the hospitality industry is a plus, but we provide training for the right candidates.
- Strong verbal communication skills and a professional, friendly demeanor.
- Ability to work flexible shifts, including weekends and holidays.
- Basic computer proficiency and familiarity with property management systems.
- Ability to stand or walk for extended periods and lift moderate weights.