Job Description
We are currently seeking passionate and dedicated individuals to join our elite hospitality team at The Grand Manhattan Hotel. We are offering immediate hire opportunities for various positions, including Front Desk, Housekeeping, and F&B Staff. If you thrive in a dynamic environment and are looking for a career in the heart of New York City, we want to meet you.
At The Grand Manhattan Hotel, we pride ourselves on delivering world-class service and creating memorable experiences for our guests. Join a team where your contributions matter and where your professional growth is our priority.
Responsibilities
- Greet and welcome guests with warmth and professionalism upon arrival.
- Handle guest inquiries, reservations, and check-in/check-out processes efficiently.
- Maintain the cleanliness and organization of guest rooms and public areas.
- Assist with dining services, including food preparation, service, and beverage service.
- Resolve guest complaints or issues promptly to ensure high satisfaction levels.
- Collaborate with the front-of-house and back-of-house teams to ensure seamless operations.
- Adhere to all safety and sanitation standards and hotel policies.
Qualifications
- High school diploma or GED is required.
- Previous experience in the hospitality industry is preferred but not mandatory for entry-level roles.
- Excellent verbal communication and interpersonal skills.
- Ability to work flexible shifts, including weekends, holidays, and nights.
- Strong attention to detail and a professional appearance.
- Proficiency in basic computer applications and hotel management software is a plus.