Job Description
Join our award-winning team as a Front Desk Agent in Albuquerque! We're urgently hiring passionate individuals to create memorable guest experiences. No prior hospitality experience required – we provide comprehensive training. Enjoy competitive pay, flexible scheduling, and career growth opportunities. Perfect for career changers or recent graduates! Apply today to start your journey in New Mexico's thriving hospitality industry.
Responsibilities
- Check in/out guests efficiently while maintaining exceptional service standards
- Manage reservations and room assignments using property management systems
- Handle guest inquiries and resolve complaints with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Assist with local area information and guest requests
- Uphold safety and security protocols
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Customer-focused mindset with problem-solving abilities
- Ability to stand for extended periods and lift up to 25 lbs
- Flexible availability including weekends and holidays
- No experience required – training provided
- Positive attitude and team player mentality