Job Description
Join our dynamic team at Grand Plaza Hotel Fresno! We're seeking enthusiastic individuals for immediate front desk and housekeeping positions. No prior experience required – we provide comprehensive training. Enjoy competitive pay, flexible scheduling, and opportunities for career growth in the heart of California's Central Valley. Perfect for career changers, recent graduates, or anyone seeking a fresh start in hospitality.
Responsibilities
- Deliver exceptional guest service at the front desk including check-ins, check-outs, and concierge assistance
- Manage reservations and maintain accurate guest records
- Ensure hotel cleanliness standards are met in all public areas and guest rooms
- Handle guest inquiries and resolve issues promptly
- Collaborate with housekeeping and maintenance teams
- Process payments and manage cash drawer duties
- Adhere to all safety and sanitation protocols
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends and holidays
- Basic computer proficiency
- Positive attitude and willingness to learn
- Reliable transportation to work
- Ability to stand for extended periods
- No prior experience required – training provided