Job Description
Join our award-winning team at Grand Plaza Hotel, where excellence meets opportunity! We're urgently seeking passionate hospitality professionals to fill immediate full-time roles in our vibrant downtown San Jose location. As a cornerstone of the city's hospitality scene, we offer competitive wages, comprehensive benefits, and a dynamic work environment. If you thrive in fast-paced settings and take pride in delivering exceptional guest experiences, this is your moment to shine. Apply today and become part of San Jose's premier hospitality destination!
Responsibilities
- Deliver exceptional guest service across all hotel departments including front desk, housekeeping, and concierge
- Maintain pristine guest rooms and public areas to exceed cleanliness standards
- Process check-ins/check-outs efficiently using hotel management systems
- Resolve guest inquiries and concerns with professionalism and empathy
- Collaborate with cross-functional teams to ensure seamless operations
- Adhere to safety protocols and emergency procedures
- Support inventory management and supply chain coordination
Qualifications
- Minimum 1 year of hotel or hospitality experience preferred
- Ability to work flexible shifts including nights, weekends, and holidays
- Strong communication and interpersonal skills
- Basic proficiency in hotel management software (e.g., Opera, Fidelio)
- Valid California driver's license (if driving required)
- Ability to lift 25 lbs and stand for extended periods
- Food Handler/ServSafe certification (for food service roles)
- Positive attitude and commitment to teamwork