Job Description
We are currently seeking dedicated professionals for immediate hire positions in our Tampa, FL property. Join the Grand Harbor team and enjoy a dynamic work environment with competitive benefits.
As a key member of our front-of-house operations, you will ensure our guests receive world-class service from check-in to check-out.
Responsibilities
- Manage check-in and check-out procedures efficiently using our property management system.
- Respond to guest inquiries and resolve issues promptly to ensure high satisfaction levels.
- Maintain the cleanliness and organization of the reception area and lobby.
- Handle cash transactions and prepare nightly reports accurately.
- Assist with concierge services and local recommendations.
Qualifications
- High school diploma or GED equivalent.
- Previous experience in hospitality or customer service is preferred but not required for immediate hire candidates.
- Strong verbal communication skills and a professional demeanor.
- Ability to work flexible shifts, including nights, weekends, and holidays.
- Proficiency with Microsoft Office and PMS software is a plus.