Job Description
Join our award-winning Louisville hospitality team! Grandview Hotel Group is seeking passionate professionals to fill immediate openings at our premium downtown Louisville location. Enjoy competitive wages, comprehensive benefits, and a dynamic work environment in the heart of Kentucky's largest city. Perfect for career-driven individuals seeking stability and growth opportunities in the thriving hospitality sector.
Responsibilities
- Deliver exceptional guest experiences through personalized service and problem-solving
- Maintain pristine cleanliness standards in guest rooms and common areas
- Manage check-in/check-out procedures efficiently using PMS systems
- Coordinate with housekeeping, maintenance, and food service teams
- Handle guest inquiries and resolve complaints with professionalism
- Uphold brand standards and safety protocols at all times
Qualifications
- Previous hotel or hospitality experience preferred
- Strong communication and customer service skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy and POS system knowledge
- Valid driver's license (for shuttle drivers)
- Ability to lift 25 lbs and stand for extended periods
- Food handler certification (for F&B roles)