Job Description
Join Nashville's premier hospitality team as a Local Front Desk Agent! We're urgently seeking energetic individuals to deliver exceptional guest experiences at our downtown location. No prior experience required – comprehensive training provided. Enjoy competitive pay, flexible scheduling, and career growth opportunities in Music City's thriving tourism industry. Apply now to start your journey in hospitality!
Responsibilities
- Manage guest check-in/check-out procedures efficiently
- Handle reservations, room assignments, and payment processing
- Respond to guest inquiries with exceptional customer service
- Coordinate with housekeeping and maintenance teams
- Process mail/packages and manage guest amenities
- Maintain accurate front desk records and logs
- Uphold brand standards and safety protocols
Qualifications
- No experience required – open to career changers
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to multitask in fast-paced environments
- Positive attitude and problem-solving mindset
- Flexible availability including nights/weekends
- Must pass background check