Job Description
Join our award-winning team as a Local Part-Time Front Desk Agent at Grand Hospitality Group! We're seeking charismatic individuals to deliver exceptional guest experiences in the heart of Jacksonville. This role offers flexible scheduling perfect for students or professionals seeking work-life balance. Enjoy competitive pay, complimentary meal benefits, and opportunities for career advancement in the dynamic hospitality industry.
Responsibilities
- Check in/out guests efficiently with warm, personalized service
- Manage reservations and handle billing inquiries
- Resolve guest concerns promptly with solution-oriented approaches
- Maintain accurate records using hotel management software
- Coordinate with housekeeping and maintenance teams
- Process payments and manage cash drawer operations
- Provide local area recommendations to enhance guest stays
Qualifications
- High school diploma or equivalent required
- Previous hotel or customer service experience preferred
- Exceptional communication and problem-solving skills
- Proficient in basic computer systems and reservation software
- Ability to work flexible shifts including weekends/holidays
- Strong attention to detail and organizational abilities
- Valid Florida driver's license (if transporting guests)