Job Description
Join the vibrant hospitality scene in Washington DC as a Night Auditor at our luxury downtown property. This pivotal role combines financial precision with exceptional guest service during overnight operations. You'll manage front desk activities, process transactions, and ensure seamless service while the city sleeps. Enjoy competitive compensation, comprehensive benefits, and opportunities for career advancement in one of America's most dynamic cities.
Responsibilities
- Oversee all front desk operations during overnight shift (11 PM - 7 AM)
- Perform accurate guest check-ins/check-outs using property management systems
- Process daily financial transactions and reconcile accounts
- Respond to guest inquiries and resolve service issues promptly
- Conduct security patrols and monitor surveillance systems
- Prepare daily reports for management review
- Coordinate with housekeeping and maintenance departments
Qualifications
- High school diploma or equivalent required
- 1+ years hotel front desk or night shift experience preferred
- Proficiency in property management software (Opera, etc.)
- Strong mathematical and reconciliation skills
- Exceptional communication and problem-solving abilities
- Ability to work independently with minimal supervision
- Valid Washington DC work authorization required
- Basic first aid certification preferred