Job Description
Join our award-winning hospitality team at Grand Plaza Hotel & Resort! We're seeking dedicated Night Auditors to ensure seamless overnight operations while delivering exceptional guest experiences. Enjoy competitive weekly pay, flexible shift schedules, and comprehensive benefits including health insurance and career advancement opportunities. Our modern downtown El Paso location offers a dynamic work environment where your contributions directly impact guest satisfaction.
Responsibilities
- Perform end-of-day reconciliation of daily transactions and financial reports
- Manage check-in/check-out processes for late-night arrivals and departures
- Respond to guest inquiries and resolve service issues promptly
- Monitor security systems and building access throughout the night
- Prepare daily financial summaries for management review
- Coordinate with housekeeping and maintenance teams for operational needs
- Maintain accurate records of guest feedback and incident reports
Qualifications
- High school diploma or equivalent required
- 1+ years hotel front desk or night audit experience preferred
- Proficiency in hotel management systems (Opera, Fidelio)
- Strong mathematical aptitude and attention to detail
- Excellent communication and conflict resolution skills
- Ability to work independently during overnight shifts
- Basic knowledge of hotel safety and emergency procedures
- Flexible availability including weekends and holidays