Job Description
Join our dynamic hospitality team at Grand Plaza Hotel Dallas as a Night Auditor! We're seeking dedicated professionals to ensure seamless overnight operations while delivering exceptional guest experiences. This role offers competitive pay, flexible scheduling, and opportunities for career growth within our luxury hotel chain. If you thrive in fast-paced environments and value teamwork, apply today to become part of our award-winning service culture.
Responsibilities
- Manage front desk operations during overnight hours (11 PM - 7 AM)
- Process guest check-ins/check-outs and handle payment transactions
- Monitor security systems and respond to emergency situations
- Generate nightly reports for management review
- Coordinate with housekeeping and maintenance teams
- Resolve guest inquiries and service issues promptly
- Maintain accurate reservation and billing records
Qualifications
- High school diploma or equivalent required
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently with minimal supervision
- Basic computer proficiency (MS Office, PMS systems)
- Flexibility to work nights, weekends, and holidays
- Valid Texas driver's license (if required for errands)
- Ability to stand for extended periods