Job Description
Join our award-winning team at Grand Plaza Hotel and launch your hospitality career! We're urgently hiring motivated individuals with no prior experience for our Front Desk Agent position. Enjoy comprehensive paid training, flexible scheduling, and career advancement opportunities in Columbus's vibrant downtown. Our supportive environment values teamwork and guest service excellence above all else.
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold strict cleanliness and safety standards
- Conduct property tours for potential guests
Qualifications
- No prior hotel experience required
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Proficient with basic computer applications
- Ability to stand for extended periods
- Flexible availability including weekends/holidays
- Positive attitude and problem-solving mindset
- Valid driver's license (preferred)