Job Description
Join our award-winning luxury hotel in the heart of downtown Dallas as a Night Auditor. This pivotal role ensures seamless overnight operations while delivering exceptional guest experiences during late-night hours. Enjoy competitive pay, flexible scheduling, and opportunities for career advancement within our renowned hospitality brand. We offer comprehensive benefits including health insurance, paid time off, and employee discounts.
Responsibilities
- Manage overnight front desk operations including check-ins/check-outs and guest inquiries
- Process daily financial transactions and generate end-of-day reports
- Oversee security protocols and emergency response procedures
- Coordinate with housekeeping and maintenance teams for room readiness
- Resolve guest concerns with discretion and professionalism
- Maintain accurate records of incidents and guest communications
Qualifications
- Previous hotel or hospitality experience required
- Strong proficiency in property management systems (PMS)
- Exceptional communication and problem-solving skills
- Ability to work independently during late-night shifts
- Basic knowledge of hotel accounting procedures
- Valid Texas driver's license (for hotel errands)
- Flexible availability including weekends and holidays