Job Description
Join our award-winning luxury hotel in downtown Dallas as a Night Auditor! This critical overnight role ensures seamless operations while delivering exceptional guest experiences. If you thrive in dynamic environments and excel at balancing precision with hospitality, we invite you to apply. Enjoy competitive pay, comprehensive benefits, and opportunities for growth within our renowned hospitality group.
Responsibilities
- Manage overnight front desk operations including check-ins/check-outs and guest inquiries
- Perform daily audit procedures to ensure financial accuracy and system integrity
- Handle emergency situations and security protocols with calm professionalism
- Process payments, reconcile accounts, and generate daily financial reports
- Maintain meticulous guest records and confidential information
- Coordinate with housekeeping and security teams for operational excellence
- Act as primary point of contact for overnight guest needs and concerns
Qualifications
- Minimum 2 years hotel front desk or audit experience preferred
- Proficiency in property management systems (Opera, Fidelio)
- Strong mathematical aptitude and attention to detail
- Exceptional problem-solving and conflict resolution skills
- Ability to work independently with minimal supervision
- Flexible availability for overnight shifts (11 PM - 7 AM)
- Texas Alcohol Seller Certification (TABC) required
- Valid Texas driver's license preferred