Job Description
Join our award-winning team at the prestigious Harbor View Hotel! We're urgently seeking experienced shift supervisors to oversee daily operations across our 24/7 hospitality services. This critical role ensures seamless guest experiences during day, evening, and overnight shifts. Enjoy competitive pay, comprehensive benefits, and career growth in one of San Diego's most iconic waterfront locations. Immediate start available for qualified candidates.
Responsibilities
- Manage 8-12 staff members across assigned shifts (day, evening, overnight)
- Oversee front desk, housekeeping, and guest services operations
- Handle guest complaints and VIP requests with discretion
- Coordinate with maintenance, security, and culinary teams
- Enforce safety protocols and emergency procedures
- Train new staff on hotel systems and service standards
- Monitor inventory and operational budgets
- Generate shift reports for management review
Qualifications
- 3+ years hotel supervisory experience required
- Flexible availability including nights, weekends, and holidays
- Strong conflict resolution and multitasking abilities
- Knowledge of PMS systems (Opera preferred)
- Food Handler and Alcohol Service certifications
- Ability to stand/walk for 8+ hours
- Valid California driver's license (for errands)
- Bilingual (English/Spanish) highly preferred