Job Description
Join our prestigious downtown hotel as a Night Auditor and become the guardian of our guests' comfort during the magical hours of the Big Apple. This full-time shift role offers a unique opportunity to work independently while maintaining the highest standards of hospitality excellence. You'll manage front desk operations overnight, balance financial transactions, and ensure seamless guest experiences while the city sleeps.
We offer competitive compensation, comprehensive benefits, and a chance to grow your career in one of the world's most dynamic hospitality markets. Perfect for night owls who thrive in quiet yet demanding environments!
Responsibilities
- Manage front desk operations during overnight shift (11 PM - 7 AM)
- Balance daily transactions and prepare accurate financial reports
- Handle check-ins/check-outs and respond to guest inquiries
- Monitor security systems and ensure guest safety protocols
- Perform end-of-day procedures including auditing cash/credit transactions
- Coordinate with housekeeping and maintenance teams
- Resolve guest issues with discretion and professionalism
Qualifications
- Previous hotel front desk or night auditor experience required
- Strong attention to detail in financial reconciliation
- Proficiency in hotel management systems (Opera preferred)
- Exceptional communication and problem-solving skills
- Ability to work independently with minimal supervision
- Flexible availability for overnight, weekend, and holiday shifts
- High school diploma; hospitality degree preferred