Job Description
Join Harborview Hotels & Resorts as a Night Auditor and become the cornerstone of our overnight operations! We're seeking a detail-oriented professional to manage front desk activities during evening shifts while ensuring seamless guest experiences. This full-time role offers competitive compensation, comprehensive benefits, and career growth opportunities within our prestigious hospitality group. If you thrive in dynamic environments and excel at multitasking, apply today to join our award-winning team!
Responsibilities
- Manage front desk operations during overnight shifts (11 PM - 7 AM)
- Process guest check-ins/checkouts using PMS systems
- Handle billing discrepancies and payment processing
- Monitor security systems and respond to emergencies
- Prepare daily financial reports and audit documentation
- Coordinate with housekeeping and maintenance teams
- Address guest inquiries with exceptional service
Qualifications
- 1+ years hotel front desk or night audit experience
- Proficiency with Opera, Fidelio, or similar PMS
- Strong attention to detail and mathematical accuracy
- Exceptional problem-solving and conflict resolution skills
- Ability to work independently with minimal supervision
- Flexible availability including weekends and holidays
- High school diploma or equivalent required