Job Description
Join our award-winning luxury hotel in San Diego's vibrant downtown! We're seeking a dedicated Night Auditor to manage overnight operations while delivering exceptional guest experiences. This pivotal role ensures seamless hotel operations during evening hours, combining financial oversight with personalized customer service. If you thrive in dynamic environments and excel at balancing precision with hospitality, we invite you to become part of our renowned team.
Responsibilities
- Manage front desk operations during overnight shifts (11 PM - 7 AM)
- Process guest check-ins/check-outs with efficiency and warmth
- Perform daily audits of front desk transactions and billing systems
- Address guest inquiries and resolve service issues promptly
- Coordinate with housekeeping and security teams for operational excellence
- Monitor security systems and emergency protocols
- Generate nightly revenue and occupancy reports
Qualifications
- Previous hotel front desk or night shift experience required
- Proficiency in Opera or similar property management systems
- Strong mathematical accuracy and attention to detail
- Exceptional problem-solving and conflict resolution skills
- Ability to work independently with minimal supervision
- Valid California driver's license (for potential errands)
- Flexible availability including weekends and holidays