Job Description
Are you a detail-oriented professional ready to lead the night shift with excellence? The Grand Dallas Hotel & Spa is seeking a Night Auditor to join our elite hospitality team. This is an Immediate Hire opportunity for a driven individual to ensure seamless guest operations during evening hours while maintaining the highest standards of luxury service.
Why Join Us?
- Competitive hourly pay with overtime opportunities.
- Comprehensive medical, dental, and vision benefits.
- Discounted stays at our partner properties worldwide.
- Professional development and career advancement pathways.
Take your career to the next level in the heart of Dallas. Apply today!
Responsibilities
- Manage front desk operations, including seamless check-ins and check-outs, ensuring a luxury guest experience.
- Conduct nightly financial reconciliations, post charges, and generate accurate daily operational reports.
- Assist guests with inquiries, reservations, and special requests with a focus on problem-solving.
- Maintain the security and safety of the property during the night shift.
- Coordinate with the day shift management team to ensure continuity of service and communication.
- Monitor and maintain the cleanliness and appearance of the public areas.
Qualifications
- Minimum of 2 years of experience in hotel front desk operations or related hospitality roles.
- Strong proficiency in Opera PMS or similar hotel management software.
- Excellent communication, interpersonal, and customer service skills.
- Ability to work flexible shifts, including nights, weekends, and holidays.
- High school diploma or GED required; hospitality management certification is a plus.
- Must be detail-oriented and possess strong numerical and organizational skills.