Job Description
Join our dynamic team at Grand Plaza Hotel as an immediate hire Front Desk Agent! We're seeking passionate hospitality professionals to deliver exceptional guest experiences during flexible day/night shifts. Enjoy competitive pay, comprehensive benefits, and a vibrant downtown Philadelphia location. Perfect for energetic individuals ready to start immediately.
Responsibilities
- Check in/out guests efficiently with warm professionalism
- Manage room reservations and billing inquiries
- Handle guest concerns with swift resolution
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate records
- Uphold brand standards and safety protocols
Qualifications
- Previous hotel or customer service experience preferred
- Flexible availability for day/night/weekend shifts
- Strong communication and problem-solving skills
- Basic computer proficiency (PMS systems)
- Ability to multitask in fast-paced environments
- Positive attitude and team-oriented mindset
- Must be able to start within 48 hours