Job Description
Are you a detail-oriented professional looking for a stable schedule? The Luxe Group is currently seeking a Night Auditor to join our dynamic team in Los Angeles.
We pride ourselves on delivering world-class hospitality, and our Night Team plays a crucial role in maintaining that standard while the city sleeps. This position offers a unique blend of front-desk operations and financial management, perfect for those seeking a career in hotel management.
Why Join Us?
• Competitive hourly wage
• Employee discounts on dining and stays
• Shift differential pay for night work
• Career advancement opportunities within the luxury sector
Responsibilities
- Perform the night audit using the Opera PMS, including balancing day-end reports and room status updates.
- Process guest check-ins, check-outs, and wake-up calls with a focus on accuracy and speed.
- Handle guest inquiries, complaints, and special requests via phone and in-person.
- Manage cash handling and credit card transactions, ensuring all financial records are accurate.
- Monitor hotel security systems and perimeter to ensure the safety of guests and property.
- Assist with administrative tasks such as mail distribution and filing.
Qualifications
- High school diploma or GED required.
- Previous experience in hospitality, front desk operations, or night audit preferred.
- Proficiency in Microsoft Office Suite and hotel property management systems (e.g., Opera, Micros).
- Strong problem-solving skills and the ability to remain calm under pressure.
- Must be available to work overnight shifts (typically 11:00 PM – 7:00 AM).