Job Description
Join our dynamic hospitality team at The Omni Jacksonville Hotel as a Night Auditor! This critical overnight shift role ensures seamless hotel operations while delivering exceptional guest experiences. If you thrive in fast-paced environments and excel at multitasking, this is your opportunity to shine in Jacksonville's vibrant hospitality scene. Enjoy competitive pay, comprehensive benefits, and a supportive culture that values your contributions.
Responsibilities
- Manage overnight front desk operations including check-ins/check-outs and guest inquiries
- Perform daily audits of guest accounts and financial transactions
- Monitor security systems and respond to emergency situations
- Coordinate with housekeeping and maintenance teams for urgent requests
- Prepare daily reports for management review
- Handle cash handling and credit card processing procedures
- Maintain accurate guest records and reservation systems
Qualifications
- Previous hotel or hospitality experience required
- Strong attention to detail and numerical accuracy
- Exceptional problem-solving and communication skills
- Ability to work independently during overnight shifts
- Proficient with hotel management software (e.g., Opera, PMS)
- Valid Florida driver's license preferred
- Ability to stand for extended periods and lift 25 lbs