Job Description
Join our dynamic hospitality team as a Night Front Desk Agent at the prestigious Grand Plaza Hotel! No prior experience required – we provide comprehensive training to launch your career in customer service. This overnight role (11 PM - 7 AM) offers competitive pay, growth opportunities, and a supportive work environment. If you're a night owl with exceptional people skills, apply today!
Responsibilities
- Manage guest check-ins/checkouts with precision and warmth
- Handle phone inquiries and reservations professionally
- Process payments and maintain accurate financial records
- Address guest concerns promptly with solution-oriented mindset
- Collaborate with housekeeping and security teams
- Operate hotel management software efficiently
Qualifications
- No experience required – open to career changers
- Strong communication and interpersonal skills
- Ability to work independently during overnight shifts
- Basic computer proficiency (training provided)
- Professional appearance and positive attitude
- High school diploma or equivalent