Job Description
Join our award-winning team at Harbor View Hotels and launch your hospitality career! We're seeking enthusiastic Front Desk Agents to be the first point of contact for our guests in beautiful San Diego. No prior experience required – we provide comprehensive training to ensure your success. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in one of America's top travel destinations.
Responsibilities
- Deliver exceptional guest service with warm smiles and professional communication
- Manage check-in/check-out processes efficiently using hotel software
- Handle guest inquiries, requests, and resolve issues promptly
- Process payments, manage reservations, and maintain accurate records
- Collaborate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards and maintain a clean, organized lobby environment
Qualifications
- High school diploma or equivalent (GED)
- Strong customer service mindset and communication skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and willingness to learn new systems
- Positive attitude and willingness to work flexible shifts
- Attention to detail and organizational skills
- Team player with problem-solving abilities