Job Description
Join our award-winning team at Grand Central Hotel Fresno, where we redefine hospitality excellence. We're seeking dedicated Night Shift Staff to deliver exceptional service during our peak evening hours. This is your opportunity to shine in a dynamic environment while enjoying competitive pay and growth opportunities. Perfect for night owls who thrive in fast-paced settings!
As a cornerstone of our overnight operations, you'll ensure seamless guest experiences while maintaining our property's impeccable standards. We offer comprehensive training, flexible scheduling, and a supportive team culture that values reliability and initiative. Elevate your career in Fresno's premier hospitality destination.
Responsibilities
- Manage guest check-ins/check-outs with precision and warmth during overnight hours
- Monitor security systems and respond to guest requests 24/7
- Coordinate housekeeping and maintenance services for flawless property presentation
- Handle emergency situations calmly and professionally
- Process payments and maintain accurate financial records
- Perform nightly audits and report discrepancies to management
- Uphold brand standards through exceptional customer service
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Ability to work independently with minimal supervision
- Strong problem-solving and conflict resolution skills
- Flexible availability including weekends and holidays
- Valid California driver's license (if required for property duties)
- Basic computer proficiency with PMS systems
- Ability to stand/walk for extended periods
- First Aid/CPR certification (or willingness to obtain)