Job Description
Join our dynamic team at Portland Hospitality Group as a Night Shift Front Desk Agent! We're seeking energetic, customer-focused individuals to create memorable experiences for our guests during evening hours. No prior experience required – we provide comprehensive training to set you up for success. This role offers a fantastic entry point into the hospitality industry with competitive pay and career growth opportunities.
Responsibilities
- Check guests in/out efficiently using our property management system
- Handle guest inquiries with professionalism and problem-solving skills
- Manage reservations and billing transactions accurately
- Maintain a clean and welcoming lobby environment
- Coordinate with housekeeping and security teams
- Respond to emergency situations following established protocols
Qualifications
- High school diploma or equivalent (required)
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong attention to detail and organizational abilities
- Flexibility to work evenings, weekends, and holidays
- Basic computer proficiency
- Positive attitude and willingness to learn