Job Description
Join our dynamic hospitality team as a Night Shift Front Desk Agent at Grand City Hotels! We're seeking enthusiastic, customer-focused individuals with no prior experience to create memorable guest experiences during evening hours. This is your gateway to the hospitality industry with comprehensive training, competitive pay, and growth opportunities. If you're a night owl with a passion for service and a knack for multitasking, apply today!
Responsibilities
- Check in/out guests efficiently while maintaining accuracy in reservation systems
- Handle guest inquiries, resolve complaints, and provide local recommendations
- Manage cash transactions and process payments securely
- Monitor hotel security and safety protocols during overnight hours
- Coordinate with housekeeping and maintenance teams for guest requests
- Prepare nightly reports and manage key inventory
Qualifications
- No prior experience required - we provide comprehensive training!
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and problem-solving abilities
- Basic computer literacy and comfort with reservation systems
- Flexible schedule availability including weekends and holidays
- Valid Oregon driver's license (if required for errands)